“Crotts & Saunders has been a trusted partner in opening the doors to more efficient and reliable manufacturing equipment. These investments have been made based upon the integrity and trust which WMW has with the management and staff of Crotts & Saunders. WMW has made investments in all areas of manufacturing including machine tools, metrology equipment, and remanufacturing of older machine tools through Crotts & Saunders. Crotts & Saunders is a one stop shop for the best that can be found in manufacturing.”
John Carroll, President, Winterville Machine Works
“Crotts & Saunders has excelled in customer service far beyond any equipment supplier with which I have dealt. All my requests for assistance, whether service calls or over the phone, have been addressed quickly and professionally. C&S Service Technicians are always courteous and knowledgeable. [Their] Application Engineers make every effort to understand the requirements of our components and determine the best course of action.”
Mark Hudson, ASQ CMQ/OE & CQE, Lean Sigma Green Belt, Quality Engineer, St. Jude Medical, Inc.
“We rely on Crotts & Saunders to provide us with the equipment required for us to excel and maintain our competitive advantage. When we have a need, they have a solution. We continue to be impressed with their technical knowledge and the quality of customer service that we have received. I count on the Crotts & Saunders team and would recommend them to anyone.”
Mark Thompson, Production Manager, JP Carlton Company
“The Crotts and Saunders staff has proven to be very helpful, knowledgeable, and customer-oriented. They have provided us with training, service, and repair for our equipment in a timely manner, and they have always been available to address any questions or concerns about our equipment. We would highly recommend Crotts and Saunders to anyone who is looking for quality equipment and quality customer service.”
Greiner Bio-One North America, Inc.
“Crotts & Saunders Engineering has proven to be a great asset to me. They’re always working to improve their relationship with their customers and satisfy their customers’ needs and requirements.
When I first met the Crotts & Saunders sales force & service team…we were looking for a cost-effective, high-quality servicing solution. I found that Crotts & Saunders worked very hard to help correct our issues, either onsite or by phone. They understood the level of importance and had a great amount of knowledge to correct the problems.”
Scott Wise, Quality Technician, BIC Corporation
“Along the years working with Crotts & Saunders Engineering, we have received a highly professional support and response which has helped us keep our big demand and level of process inspection equipment…In this sense, the support of a company such as Crotts & Saunders becomes critical to provide a continuous level of quality expected from us in a very competitive market.”
Rolando Ardon, Director of Quality, Precision Concepts Group, LLC